Kellen Meetings handles the details to make meetings happen so clients can focus on organizational and strategic objectives during the event. Here’s how we ensure a high “wow factor” for event attendees and stakeholders while supporting client needs:

Registration

Kellen Meetings uses a state-of-the-art online registration system that allow simple and efficient registration for clients globally. The program enables personalized e-mail communication to registrants, secured transactions and timely reports.

On-Site Services / Quality Assurance

We do it all: property liaison and trouble-shooting, seamless registration, signage deployment, production supervision, room sets, room block management, registration packets and other premiums/giveaways, off-property events, customized menus, awards, speaker and VIP arrangements, transportation supervision, meeting/session evaluations, networking and social events, cyber cafes, tours, entertainment, emergency planning, service provider coordination and more.

Financial Management & Controls

Our bottom-line orientation means careful scrutiny of all expenses, ongoing tracking of expenses against budget, bid processes for vendors, efficient handling of all payables and receivables, attrition management, prudent but aggressive management of food & beverage guarantees, monthly financial reports, and timely post-event financial reconciliation.

Actionable Meeting & Event Evaluations

Kellen Meetings clients receive complete, timely evaluations for each meeting, including suggestions and recommendations for improvements. Reports are based on formal and other feedback from attendees, service providers and the property, as well as staff observations and our own statistical analysis.